DirecTV
Poor customer service

I just wanted to talk to a customer service rep about getting some general information. I could not reach anyone without giving a phone number of where I wanted service first. I was on a cell phone and could not set up service for s phone number that I don't have. Also, I decided to tell the recording that indeed, my cell is a number that I want service so I could talk to some one and when I complained about the menu options, "Joseph" hung up in me. The customer service is a joke. I just wanted to find out how to be a customer and get some questions answered but it seemed that the didn't want to give me the info unless I was getting service installed.

Company: DirecTV
Country: USA
Site: directv.com

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