DirecTV
Bait & Switch

I also have already been mislead by Directv. I had been approached in late December with a salesman asking me to come back to DTV. He created me great guarantees - Excellent bundle, FREE gear, DVR support, 2 additional devices free of charge without any regular rent charge, $10 down for 12-month like a programing credit, $50 down on my first statement, and one more $10 off per month for time for them. Overall price per month in my experience was to become $54.

Once The specialist found connect me-up, he'd installed-all the gear after which named the service centre to trigger my support. He offered all of them the relevant info after which they requested to consult with me.instantly, the saleswoman about the telephone started estimating costs in my experience - that obviously didn't fit what I'd been informed. I politely informed her that I'd not need a cost dialogue together with her, that I'd created a mental agreement using the salesman about the telephone, and possibly they recognized that agreement, or that people had no agreement.

It's been 5 weeks and that I am still battling together, calling them every handful of months since some credit is absent off my statement, or I'm being billed rent costs which were to become waived, and that I am today being billed for that nearby stations which were to become contained in my cost, and also the record continues, each month, my bill has improved. Just one period achieved it are available in at $54. The final statement I obtained was over $80. I requested they remove my two additional devices (that I was to obtain rent free, that weam not), and today they need me to deliver them back. Therefore much for "Free gear".

I was also recently informed this 1 of my breaks needed me to publish a refund form. I'd not been with all this data until May. The web site address I had been provided didn't function. After I eventually made contact to obtain the right handle, I then found out the refund that I had been to become obtaining had terminated... in March.

Exactly What A crock... Our issue is, when I'd like Television, I've to cope with them or Dish Network. Wire isn't a choice where I stay. My partner and that I did without Television for nearly annually, and that I am leaning toward that again.

Any suggestions about exactly how we may prohibit together and obtain them in the future clear??

Company: DirecTV
Country: USA

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