Att
Horrible customer service

Telecommunications

Bought agreement throught att shop within the Weastfarms Mall in Ct for my television and web. Was told I'd togo with Immediate Television that was good simply because they didn't have u verse in my own region. After I purchased the Immediate Television bundle I had been informed easily obtain the NBA bundle I'd obtain free hd for a lifetime. I'm charged each month $10.00 for HD plus they can't appear to repair it.

I also bought web, I told them I needed highspeed internet they stated it'd be $14.95 per month they explained there is no highspeed in my own region. Which was okay, so that they stated I'd togo with fundamental web also it could be cheaper $9.95 per month. Our first statement was $47.00 and that I settled it. But named to issue the cost plus they stated that is regular there could be future weeks I'd not need to pay for something. The following month obtained a statement for $29.95 and that I settled it. Named again they explained I'd obtain a credit never received a credit. The following month another statement for $29.95. I'm into there fundamental Web for nearly $80.00 in 8 weeks and certainly will not spend anymore.

I've created five excursions towards the shop, four telephone calls, and also have voiced to 6 sales agents and four of the store supervisors with observing handle in four weeks. What type of company is that this?


Company: Att
Country: USA
  <     >  

RELATED COMPLAINTS

Att
Over charge and horrible customer service

Direct TV
Agreement break

Directv/Acc Cable
Offerring services they do not intend to honor, then charging disconnection fee

Direct TV
Early Termination Fee

WindStream
They are the worst phone company I have ever had

Direct TV
Bait and Switch

DirecTV
Bait & Switch

Residential
Bad service and rude customer support

InfinityDish
Stay away from these guys

Frontier Communications
Billing