DirecTV
Promised $39.99 Monthly Offer, Then Asked to Pay $59.99

TV & Radio

I was invited back to DirecTV with a special offer: lots of channels and free movies for $39.99 per month for a year. All I had to do was download the "form," mail it in, and I'd be all set.

I spent 3 months making phone calls and sending emails, and no one at DirecTV was able to produce the form. They even promised to send me one, but that never happened. They promised "credits," but it would take 6-8 weeks minimum to activate them. They are trying to charge me $59.99 per month, and after lots of arguing, I discontinued service. They told me they can raise the price any time they want, and that they are going to bill me for the early disconnect ($3-400). I don't know how hard they will fight for it, but I am not planning on being too easy to get along with.

I was lucky and got signed up without giving them a credit card number, or I'd be out $190 plus when it should have been about $120 for the first 3 months. STAY AWAY from these liars!


Company: DirecTV
Country: USA
Site: directv.com
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Customer service is a joke!