DirecTV
Lying about special offers, costs and procedures
- 04-30-2008
- 4
I was invited back to Direct TV with a special offer - lots of channels and free movies for $39.99 per month for a year. All I had to do was download the 'form' mail it in and I'd be all set.
I spent 3 months making phone calls and sending Emails and no one at Direct TV was able to materialize the form. They even promised to send me one; that never happened. They promised 'credits', but it would take 6-8 weeks minimum to activate them. They are trying to charge me $59.99 per month, and after lots of arguing, I discontinued service. They told me they can raise the price any time they want, and that they're going to bill me for the early disconnect ($3-400). I don't know how hard they'll fight for it, but I'm not planning on being too easy to get along with.
I was lucky, and got signed up without giving them a credit card number, or I'd be out $190 plus when it should have been about $120 for the first 3 months. STAY AWAY from these liars!!!
Company: DirecTV
Country: USA
Site: directv.com