DirecTV
Rep's Nine Month Discount Not Honored, $1200 Cancellation Fee
- 04-25-2008
- 5
Liars, bad equipment, contracts, horrible customer service. What else is there to say? Oh yeah, they are thieves too.
A sales rep lied and offered nine months of discounted service. She didn't have the authority to do so, and DirecTV would not honor the original offer.
After 20 phone calls and $1200 in early cancellation fees, I have called an attorney. Funny thing is, I have a recorded conversation of the original call. He wants to go after them.
It is the worst service I have ever seen, worse than AOL and Sprint combined. Please think twice before signing up with a company that is dishonest. It will take you hours and hours to try to resolve any issues you may have.
Company: DirecTV
Country: USA
Site: directv.com