DirecTV
Channels Became Pay Channels, Then Sent to Collections After Cancelling

Had DirecTV for 6 years. The reason I cancelled is because of their High Definition scam. I received these so called 80 channels. Without notice, they turned a bunch of them (the popular ones) into pay channels. They told me they posted it on their website. I told them I am never on the website, how about an email, or phone call. They had no answer for that one. So I decided to cancel my service and use my local cable provider. I called to pay my past due and prorate charge, they told me that I could not, and that when you cancel, it would be automatically withdrawn. Well 2 months later, I received a call from collections agency for a "past due balance"?!? When confronting Directv supervisor, they said I have to write a letter (no phone #) to dispute my bill. I think they do this to add late charges to your account. They are one of the largest scam artists when it comes to cancelling services.

Company: DirecTV
Country: USA
Site: directv.com

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