Direct TV
Installer's Truck Broke Down on Promised Installation Day
- 12-31-2007
- 5
I was promised installation on 12/31/2007 by the salesperson. Installation was to be between 8 am and 12 pm. I received a call from the installer saying that his truck had broken down. He didn't know if it would be ready for the promised day. I told him I was promised today. Now he tells me that I shouldn't talk to him that way. I have been on hold for 30 minutes with no resolution.
I think I'll stay with Dish Network!
Company: Direct TV
Country: USA
State: Pennsylvania
City: Whitehall