Direct TV
Lies About Callbacks and Technician Visits Led Me to Switch

As I previously wrote, Direct TV is pathetic and rude and lies about returning calls, having experienced technicians, when they will show up, and extending credit for poor service. I reached DISH Network and was pleasantly surprised. The technicians, a team of two, arrived on time. They were experienced, intelligent, and polite, and they did a difficult installation on the chimney of my townhome in less than 2.5 hours. They also took the time to instruct me on how to use the system and gave me phone numbers in case any issues arose. I was incredibly pleased after dealing with the people at Direct TV. Do yourself a favor. If you are looking for satellite television, call DISH Network. There is a huge difference in service, and the cost is less than cable, it has more services, and it will save you a ton of anger and impatience.

Company: Direct TV
Country: USA

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