DirecTV
Refund Promised After June 2007 Cancellation Never Received
- 09-26-2007
- 8
I cancelled service 6-16-07. I had been paying by Visa credit card on an auto pay plan. It is 9-26-07 now. I have contacted Directv numerous times about the refund of my credit money. They promise a check in the mail, but it never comes. I would expect my Visa account to be credited, but no, not even that.
Isn't that an unethical business practice? I would imagine thousands of customers in this situation with Directv, earning money on others' unpaid refunds also. I was a customer for over 11 years!
Company: DirecTV
Country: USA