Direct TV
Bank Account Debited Twice Totaling $346 After Cancelling Service

I discontinued my service via telephone with DIRECT TV, 5 days later I was checking my bank statement on-line only to find out the DIRECT TV debited my bank account for $173.00 not once but TWICE for a total of $346.00. I called DIRECT TV to ask the why my bank account had been debited without my permission. I was given the run-around and asked to speak to a supervisor (which I realize is just the next closest phone clerk in the area) I was told that I would be sent a refund in 10-12 weeks. Oh, hell no, I did not authorize you to debit 1 penny. I want my account credid it TODAY. Obviously DIRECT TV does not care about the damage they have done and will not take any responsibility for their fraudulent billing practices. I would never recommend this company to my worst enemy. Do not ever input your bank information into their system. They will steal your money in a heartbeat. As it turns out I went to my bank to have an investigation which should result in my total refund... Screw direct tv.

Company: Direct TV
Country: USA

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