Comcast
Three Days Unable to Reach Support and Unpublished Office Numbers

Every state, city and municipality should drop their contracts with Comcast. This company does not provide good customer service, nor does it care. For three days I tried to reach a warm body on 800-COMCAST to no avail. The recording I got said they could not take my call because they were experiencing a high volume of calls. I got so frustrated I got in my car and drove to a local satellite Comcast office.

I told one of the employees there how I could not find their phone number. Her reply: "Oh, we don't publish our satellite office numbers... Comcast doesn't want customers calling these offices." The bottom line here is because Comcast has a monopoly they will not change. They simply don't care! Moreover, if Comcast's CEO were to read any of these negative reviews, I sincerely doubt he or she would care either.

Company: Comcast
Country: USA

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