Comcast
Rude customer service when asked to keep service against DirecTV offer

Everyone needs to stop paying Comcast and go to satellite tv. The customer service lady I spoke with yesterday was incredibly rude and condescending - she kept asking me if I was going to care about signing a year's contract with DirectTv. Really? When they are going to save me $ 60 per month? When I asked Comcast to try and help me out and keep me as a customer? They did not seem to care at all. This, after I was also willing to go to the Digital Voice and Internet with them... They lost all of that business and did not blink an eye.

Company: Comcast
Country: USA

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