DirecTV
One Year Offer for $300 Discount Turned Into Two Year Contract

I bought a new HD TV in December and was offered a $300 discount if I signed up with Directv satellite service for a year. Thought it sounded like a good deal and only a year commitment, so I signed up. Big mistake, I have had nothing but problems with my service and instead of one year contract they tricked me into a 2 year contract that I did not learn about until later. To make matters worse every time I call their customer service I get a rude CS representative who has little interest in trying to help. Their motto seems to be "the customer is always wrong and tell them whatever you like because we don't stand behind anything that we say". They constantly lie or give wrong information but will never own up to being wrong. Their favorite word is "no" we can't do that. I would encourage anyone to avoid this company at all costs. Do some research and you will find lots of unhappy Directv customers on the web.

Company: DirecTV
Country: USA

  <     >