Time Warner Cable
Greed

Ok, Time Warner, I've had about enough of you. First, the blackout, with a trite recorded message saying your customer service reps had no information that could remedy the issue. How about investing your time and money into a skilled team to field these complaints so that you could build your business through excellent customer service? What? Too logical? Can't afford it? Are BILlIONS not enough for you? Secondly, the disappearance of Showtime for a few weeks. So, we pay an extra, what, 12.99 a month for a premium channel and you replace it with a substandard offer like Starz? Sorry, I would not pay extra for Starz, even at one dollar a month. Thirdly, but certainly not least, now you've taken away my favorite On Demand options, Fearnet and Vutopia. I am seriously jilted by this one. And without notice, of course. You know, for those of us that work 50 hours a week and only get to view programming in the wee hours of the morning, I desire variety. You want to tell me they're not paying you enough to continue to air them? Total greed. So, Mr. Bigtime executive, with all this change, are you increasing your volume? How's your business looking to LY? Laughable, I'm sure.

Company: Time Warner Cable
Country: USA

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