Dish Network
Upgrade Promotion Excluded Taxes and Fees, Hopper Costs More Per Set

23 months into my contract, I upgrade my equipment for free, and sign a new 2 year prison sentence after receiving fabulous promotions through the mail. They offered free upgrade and a rate that was $10 a month less than I was currently paying. Now I get the bill and it is the same and it will cost me more after my 12 month promotion than I was paying previously.

I am told that my quoted amount did not include tax and that their are additional fees associated with the crappy Hopper. It only supports 1 tv for free. There is a fee for each set. The hopper only has 3 tuners as opposed to 5 with Direct TV. They will not let me out of my contract and will not negotiate the monthly bill. I was told that the promotions are for new customers and that they would as soon stick it to anyone that they have in a current contract.

Company: Dish Network
Country: USA

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