Southwest Airlines
Second Flight Leg Cancelled in Denver With No Credit or Rebooking Help

Traveling & Tourism

I purchased a return flight with Southwest airlines from Newark to San Jose returning today, I get an email when the first part of the flight, from San Jose to Denver arrives in Denver saying the second part of the flight is cancelled... No biggie... I'll get a credit for the second part and arrange another flight... No... First I called Southwest, after 20 mins, a nice southern accented woman comes on, starts spinning plates with words, and ends with, go talk to the guys at the Southwest desk, in Denver... I wait in line... When I talk to the attendants at the desk, they tell me after 30-40 mins of calling there bosses, to call the Southwest airlines number... After I explain I have already, they get the supervisor of Southwest to come tell me they can't do anything, I should call Southwest... So they ripped me off $400 and then give me the run around, so please remember everyone when you deal with racketeers like this, they will rip you off, and continue to do this, as they have your money already... Choose another airline, Southwest just want to lie to people and steal there money... Don't be fooled by there pretence, its all a cover to steal from the common people, be aware they will steal your money, they stole mine, and offered me nothing but plate spinning bull... I will never fly with these guys again, because they ripped me off!


Company: Southwest Airlines
Country: USA
Site: southwest.com
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