Hotels.com
Comfort Inn Draper room not wheelchair accessible, cancellation finger-pointing

They lied. Told me I could cancel and gave me a number for "ANY" concerns or problems. All I got was a recording to tell me to get on the internet. Oh I don't have a computer when I travel. When I finally did get a number. It was a pointing of the finger between Comfort Inn in Draper UT and Hotels.com We needed to move hotels because it was not wheelchair accessible to the shower, it was a tube with a chair in it. As the stated. Call them Hotel.com RIP OFF. Over charged 2 nights on top of all that by comfort inn. Hotel.com and the Comfort Inn in Draper UT shame on you for your lies..

Company: Hotels.com
Country: USA

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