United Airlines
Mishandled luggage, delayed flights, poor customer service! Nationwide
- 07-09-2004
- 3
Took a trip and it was a disaster! Flights were delayed both ways, going and coming. My luggage was put on the wrong flight, touch screens in the terminal would not work when they changed my flight, incompetent flight attendendant which was her second day on the job didn't know what the heck she was talking about.
The worst of it all... The cargo mishandled our luggage and broke a $500 camcorder and wouldn't replace it! The screen is cracked, it is totally ruined! They tell us they are not responsible. The camcorder didn't even belong to us!
They ruined our vacation, and all they could offer us is (2) $75 vouchers? That doesn't even touch a $500 camcorder that we have to replace because of them!!! I don't encourage anyone to fly with them. Make them your very last resort or choice.
Company: United Airlines
Country: USA
Site: www.unitedairlines.com