AccessAmerica
Allianz Global Assistance Do not waste your money on their travel insurance, they will find any excuse to not pay a claim

Traveling & Tourism

Bought travel insurance for a flight Boston-Madrid. Had a separate reservation to fly from Madrid to Lisbon. Airline cancelled flight Boston_Madrid and rerouted to a flight Boston-London-Madrid. Because of the rerouting, arrived to Madrid 3 hours later than originally planned and missed flight to Lisbon.

Had to pay $145.61 for rebooking flight Madrid-Lisbon. Access America and parent company Allianz Global Assistance refuse to pay the claim.

When talking to them is like taking to people that do not speak the same language. They keep talking about delays and needing proof of delay. I sent a copy of the email from the airline notifying of the flight cancellation and rerouting to new flights.


Company: AccessAmerica
Country: USA
State: Virginia
City: Richmond
Address: P.O. Box 71533
Phone: 18003347525
Site: allianztravelinsurance.com
  <     >  

RELATED COMPLAINTS

AccessAmerica
Consumer Report

Access America Travel Insurance
Refused to pay a valid claim for trip interruption due to a blizzard and flight cancellation

Priceline.com
Priceline wrong flight info - airline tickets

United Airline
United Airline by far is the

United Airlines
Very bad flight experience

Allianz Global Assitance
Refused to pay claim for cancelled trip due to a medical emergency

Continental Airlines
Stranded - Airline Flight

Orbitz.com
Uncertain flight reservation - AIRLINE TICKETS

Cheopair
Do NOT USE THEM travel review

Expedia.com
Breach Flight Information Privacy