HotWire
Price Match

Traveling & Tourism

I reserved an automobile from Hot-Wire on Tuesday January 10. On Wednesday January 11, my buddy went straight to Budget and reserved exactly the same automobile for that same times for $144.37 less. Thursday night, named Hotwire and described the problem. Trevor said I dropped inside the 48-hour Pricematch Guarantee and submit the paperwork. I agreed to mail but was informed to email or fax. I sent the paperwork Friday morning with my telephone number to contact.

I received a contact back Friday morning declaring that I had been not entitled to a reimbursement since the doc confirmed another period. The collection period confirmed 4:00pm. Mine said 4:30 pm. But anything else was exactly the same. Our buddy named Budget and had her get transformed to 4:30 pm. It was still $144.37 less. I named Hotwire Friday night and informed them there's no cost change and my paperwork exhibits 4:30pm and that I might email for them immediately. I had been advised I really could not email and would need to send or send it in, however it didn't matter since I had been beyond the 48-hour time-limit. Talked to 2 administrators.

Currently correct me basically am incorrect, but had I shipped this in, I'd have now been instantly refused since it might have been obtained beyond the 48-hour time-limit regardless. Just how much more fraudulent may this be?


Company: HotWire
Country: USA
  <     >  

RELATED COMPLAINTS

HotWire
Hotel reservation

HotWire
No exchange on vehicle

Hotwire
Made a last-minute reservation... And had it cancelled at the next-to-last minute!

Hotwire.com
Contract not honored

Hotwire.com
Did not honor a lower rate offered by the site

Hotwire.com
Car rental

Hotwire Research Department
Failure to guarantee services

Hotwire.com
Rip off

Hotwire.com
Misbooked Flight

HotWire
Don't use them!