Expedia.com
Unpublished hotel reservation - Hotel booking on expedia.com

I can understand not publishing specific information regarding the hotel names and locations, but shame on Expedia for not disclosing important information like the fact that the hotel is pet friendly! My son carries and Epi-pen and can't be exposed to pet dander. Full disclosure = satisfied customer. A statement indicating the possibility of having to book a smoking room or a pet friendly room would've made a difference in my selection.

Company: Expedia.com
Country: USA

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