Expedia.com
Terrible customer service

Contacted Expedia to make hotel reservation for business. Their call center employees have a very poor grasp of the English language. I didn't understand that I was making a non-refundable reservation until after I received my confirmation. Called to complain was disconnected, they couldn't call me back because they had my ph number wrong. Was on hold for 25 minutes waiting for a supervisor. Never again Expedia

Company: Expedia.com
Country: USA

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