Air Asia X
Tricky Careless Air Asia

Bought tickets for me & my wife from perth to KL & then connecting to KL to Dhaka, Bangladesh in November. Now in June Air Asia decides to suspend flight to Dhaka for good. Thay didnt inform me. Saw it in a News paper. Called them for few days & thay said there is no such thing happening. Yesterday they put on their web that the flights are not operating anymore. Still they didnt inform by any email or sms which they say they will (God knows when). Called them & they said they can only refund KL to Dhaka flight and that will take 60 working days! What I do now? I cant go to my destination. Cant take another flight from perth because they wont refund Perth to KL. If I take another airlines from KL that will cost me more money and they all operate from KLIA so I need to change airport from LCCT to KLIA. Cant get money back to buy another ticket.

Company: Air Asia X
Country: USA

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