Motel 6
Room guarantee worthless

Reserved a Motel 6 space online times forward, assured it having a charge card, obtained verification via email.

Reached 8 P.M. And was informed they didn't have any areas.

The internet reservation website shows customers could be billed for certain reservations until terminated by 6 P.M. Used to do not stop, alternatively operating 14 hours in poor problems to make use of the area I thought I'd be billed for.

The workeris only clarification was: "many individuals need areas nowadays."

I'm disabled and had required a ground floor, low-smoking area with walk in bath. She stated "due to the climate, all of the ground floor areas were passed by 3 this morning."

Though I've never had an issue having a Resort 6 achieving my requirements, I actually do recognize they express they might not have the ability to adhere to specific demands. But I atleast expect them to possess some type of space when it's �assured.�

Just after threatening to rest with my support puppy within the reception, did the worker ultimately declare she'd find me an area, after which it, she advised a walk in along the way of joining they didn't possess a room in the end.

Regardless of The 8 P.M. Time, housekeeping hadnot reached the area however. The area was smoking and minute-ground by having an outside stairway.

I wonder if Resort 6 (or atleast that one) is dual-promoting areas, i.E. Offering reserved rooms following the termination contract hoping the individual who's nevertheless economically accountable for the area won't have the ability to make it happen.

The only real bright place was a housekeeping worker (H), who noticed me experiencing my luggage and stick about the steps and was fast to demand on assisting me.

I often remain at Hotel 6 after I travel, and that I understand enough-not to anticipate the Ritz. But I actually do be prepared to be handled seriously.

Before I take advantage of Motel 6 again, I'd like them to persuade me "assured concerns" isn't a laugh.

Company: Motel 6
Country: USA

  <     >