Orbitz.com
Awful experience - Customer Service
- 01-08-2011
- 8
I will never use Orbitz again. No seats on airlines after several requests and promises; long holds with customer service who just read scripted answers; not able to check in online or select seeats; airline counter said they can do nothing with Orbitz tickets; at least 5-6 hours of customer service time to resolve with only one resolution and no answers. I will not use orbitz again. Not worth my time. Very unprofessional.
Company: Orbitz.com
Country: USA