Expedia / Hotels.com
Exactly what a horrible method to operate a business!

Had arranged 4 evenings in the Essex Home through Hotels.com (Expedia). Our stay there is extremely poor. The accommodation was used and filthy, the team was rude and uncomfortable, the technicians of the creating kept falling apart, I'd to create many telephone calls and delay 4 hours to obtain a mini-bar exposed. All this for $700 a night! I eventually had had enough and examined about the second-to last evening of my stay. I named Expedia to inform them I'd not be utilizing the 4th evening and did not desire to be billed for this.

It-my fear I came across that after you guide through Expedia or Hotels.com there's NO CHANCE OF EARLY CHECKOUT regardless of how horrible it's. You're billed whether you remain there or not. They did not worry about how poor the resort have been, or my knowledge. Iam still billed $700 to get a space Iam not applying. The "customer service" consultant at Expedia explained I ought to have named THEM to repair the issue. To begin all, no body actually explained I ought to undergo Expedia for all resort connected grievances, and minute of all, I actually donot understand what they might did concerning the poor situation of the resort and also the disrespect of the team.

Exactly What A horrible method to operate a business. They care nothing about client joy or devotion. It is simply about the figures. The private knowledge is irrelevant.

Company: Expedia / Hotels.com
Country: USA

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