Priceline.com
Deceptive website and no real problem resolution

Traveling & Tourism

I want to simply say the Priceline.com has the worst customer service that I have ever witnessed. The website is deceptive and if a mistake is made there is absolute no attempt made to resolve the issue. They will transfer you to the resolution center; however, it is obviously in the same room because the back ground noise is the same.
I would suggest against anyone using this site to make reservations because you'll never know where you will be place and there is no problem resolution policy.


Company: Priceline.com
Country: USA
Site: priceline.com
  <     >  

RELATED COMPLAINTS

Priceline.com
Website mistake, charged and reservation removed, no correction

Priceline - "Name Your Price" Function For Hotels
Name Your Price Hotel Rated Below Request, Bugs and Extra $12 Fee

Priceline
Refund refused for difference between prepaid and walk-up room rate

Pricelinr
Priceline and Little America have not responed to complaint

Priceline.com
Priceline paid hotel $44 but charged $50 plus $15.43 fees

Priceline
Hotel cheaper on its own website, low price guarantee refused

Priceline.com
Had to pay hotel again despite confirmed Priceline reservation

Priceline, Priceline.com - Name Your Own Price
Airline Reservation Made Without Review, $440 Not Refunded

Priceline.com
Smoking guests booked into non-smoking hotel with no changes

Priceline.com
Cancellation refused under 48 hour rule not shown on website