Priceline.com
Flight Changed Without Phone Notice, Missed Flight and Extra Night

My experience with Priceline was a disaster to say the least. I see their commercials and decided to try them out for once and of course they were the biggest mistake ever! My flight was changed and instead of Priceline calling to notify me of this they said they sent an email which I never received. I ended up missing flight and having to stay an extra night waiting on a back up flight. Their customer service wanted to blame the airlines of course but we booked through Priceline and they should of called us with info since Midwest would of notified them not us directly of the change. Priceline is only out for themselves and once they get your money then don't expect any customer service thereafter.

Company: Priceline.com
Country: USA

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