Jet Blue
Jet Blue ticket cancelation

I had flight almost every week for the last 4 years from Bay Area to Orange County, using many of the airlines available. Today, Jet Blue wanted to charge me $50.00 to cancel a $49.00 ticket my son made by mistake. The ticket was bought for me just a few hours before I realized the error.in another 2 occasions from the past, Southwest Airline and American Airline had allowed me to change without a charge when I called right after the tickets were purchased. Too bad, Jet Blue had lost another customer!
I wanted to write a complaint on their Web site; coincidentally, the site is not available. The flight representative (Susan) on the phone told me “We don’t apologize for the other airlines policy… You should have read the fine lines. â€. What a customer service!

Company: Jet Blue
Country: USA

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