Jet Blue Airlines
They steal your money if you cancel a flight! Ripoff

Do NOT buy a ticket from Jet Blue Airlines. If you need to cancel, they will charge you $25 dollars and KEEP the rest of your money as a 'credit'. I purchased a ticket online for my nephew last weekend and paid by credit card. Later that day, he informed me that the departing airport was 4 hours away. Fine, I told him, I'll just cancel the flight and book another one at a closer airport. When I went to cancel the flight, also online, JetBlue charged me $25 dollars. I thought that was alright, since I cancelled a seat. Later on, during the week, I noticed that the charge wasn't being credited back to my card. When I called JetBlue, a rep told me that they only give JetBlue credits for any future flights I may wish to take with them. I told her that I don't fly and I have no plans to fly anytime soon, especially on JetBlue so I would appreciate my card being credited. She told me that they can't do that. I called my credit card company and they are handling the dispute. How in the hell are you going to just KEEP my money when I am NOT using your services? I cancelled the flight well before the scheduled departure date. If my credit card company doesn't remedy this situation, I'm taking JetBlue to small claims court. They are a TOTAL rip-off. Choose another airline.

Company: Jet Blue Airlines
Country: USA
State: New York
City: Queens
Phone: 8005382583
Site: www.jetblue.com

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