Travelocity
Terrible customer support and policiies

Traveling & Tourism

I arranged a precise trip (same flight, occasions, nights, etc...) that 2 to 3 days later offered for $418 per-ticket x-2 in the place of the 471.80 I settled. After I named Travelocity to obtain a reimbursement of the distinction, they stated there is observing they might do. They recommended that I contact Delta (the flight) straight despite the fact that both their telephone tracks (I had been on-hold for more than 15 units the very first time I named them-and about the point for another fifteen minutesapproximately) as well as their published guarantees of advocacy. I approached Delta who suggested that had I arranged immediately together the might have recognized the low cost. Additionally Orbitz ensures when anytime another client buys the same trip they'll check such acquisitions and instantly deliver a look for the returned distinction. Delta recommended I contact Travelocity again, that we did. Again I kept 15 minutes for just one representative (who lied concerning the present cost being shown), 15 minutes for another, who subsequently had me on-hold for pretty much another half an hour. Fundamentally, nothing was completed to fix the cost differential, or was other things completed like a motion of good customer support.

Watch Out For Travelocity and steer clear of scheduling together whenever you can.


Company: Travelocity
Country: USA
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