Orbitz.com
Over charge and ripoff!

I booked tickets online for a friend at Orbitz they charged his account twice and then refused to call the bank to have the money released.

I spoke with a customer service representive "Meg" whom claimed to have faxed the report.

My friends bank informed him that the report was not sent, I called Orbitz only to be told that "Meg" does not exsists.

I spoke with five different customer agents two being supervisors, they would only offer me a $50 voucher to another trip as if I would book on that website again.

I was on the phone with them from 4pm until after 9pm. No one seemed to care that the account was over drawn due to a glitch on their website.

Company: Orbitz.com
Country: USA
State: Illinois
City: Chicago
Address: 500 W Madison
Phone: 8886564546

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