Trade Wings
Paid twice for the infant ticket. Delay in refunding the amount of 355$

I have booked tickets to India from Chicago for Lufthansa flight scheduled on Jan 30th by paying 3800USD. I have booked the tickets for my family including my daughter Bhargavi.

The shocking surprise came when we went to the Ohare Aiprot to board the flight. The Lufthansa airlines have mentioned that Bhargavi's ticket is not paid and have to pay 354.90$ for her to board the flight. I called up Tradewings, talked with the manager Ali then and there itself. Tradewings/Ali has promised that I will get back 354.90$ from Tradewings, provided I pay the 354.90$ from my pocket to board the flight.in summary I ended up paying twice for my daughter's ticket.

Since then I have been following up with Tradewings. I have contacted Lufthansa about this and they have updated that the travel agency was refunded in full for the unused ticket as early as April.

I made several calls, faxed letters, sent emails to Tradewings and have been patiently waiting. There is no proper response from them and donot know if I would get the money from them.

Request you to look into this and do justice so that I get back my 354.90USD

Company: Trade Wings
Country: USA
State: Illinois
City: Bartlett
Address: 1935, Primrose Court
Phone: 6306374500

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