Travelocity
Use them only to research best prices

My wife and I booked ten day motel accommodations through Travelocity with confirmed rates at 4 hotels. Several weeks prior to travelling we changed our route slightly and needed to cancel a one night reservation. We called Travelocity and were informed that we would not be able to cancel that one night and would be charged the $85.00 one night charge. During our trip we inquired of another hotel in that chain why we couldn’t cancel without charge. They stated that had we booked directly through them that it would have been no problem to cancel. According to the management our problem was that we booked through Travelocity. I learned a valuable lesson. Now I only use Travelocity to research rates but now book directly through the hotel/motels websites.

Company: Travelocity
Country: USA
Site: travelocity.com

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