Priceline
Winning bid only saved three dollars versus hotel website

Traveling & Tourism

I was attempting to get a deal on some hotel rooms at Priceline. I had made a number of very low offers which had been rejected, no problem, but then a notice popped up to say that if I only bid $22 more a hotel would be willing to accept my offer. So of course, expecting a great deal I put in the bid but then found out that my winning bid was only $3 lower that the same room would have been on the hotels web site, without all the restrictions from Priceline.

Feeling that I had been misled by Priceline into making the contract. I contacted Ryan Phillabaum of Priceline.com executive offices (what do you think is that name for real? I mean executive offices give me a break). Mr Phillabaum explained to me why my bid could not be cancelled for the hotel reservation I made because of the "deeply discounted" prices of their travel partners and of course that I had initialled a binding contract.

So buyer beware, Priceline takes no responsibility in leading you on just so they can get you to make an offer that someone will accept even when it is no deal for you.


Company: Priceline
Country: USA
Phone: 8009454602
Site: priceline.com
  <     >  

RELATED COMPLAINTS

Priceline
Hotel cheaper on its own website, low price guarantee refused

Priceline.com
Confirmed hotel changed to downgraded Park City hotel

Priceline
Hotel sold as three star was only two star

Priceline.com
Refused to honor lower Hotels.com rate or cancel unused hotel booking

Priceline.com
Reservation cancelled by booking site without consent, upgrade fee paid

Priceline.com
Hotel refused room for four after booking advice, $800 charged

TSP Travel and Priceline
Charged when no reservation was made

Priceline Priceline.com
Charged Twice After Hotel Offered Cheaper Room for $50

Priceline, Priceline.com - Name Your Own Price
Airline Reservation Made Without Review, $440 Not Refunded

Priceline.com
Reservation never sent to hotel, rooms smelled and had mildew