Greyhound Bus
Told to Pay $20 to Fix Error on $20.50 Ticket

I was booking a ticket for a trip I take on a weekly basis and due to internet problems my computer processed the ticket as the day I bought the ticket. When I called and explained the situation I was very coldly told, with an amazing amount of attitude, that the only solution was to pay $20 to have it fixed. I spent 20.50 on the ticket... It was not worth the hassle to even attempt and I would still be spending the money. The route I take has availability to continue farther and you pay less because of "internet" and "advance" purchase (this was the day before my trip).

Company: Greyhound Bus
Country: USA

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