Greyhound Bus
Efund - Greyhound

Purchased a ticket from Greyhound Bus Co. On March 22. The ticket was purchased to travel from Portland, Oregon to Elk City, Oklahoma. I put this purchase on my Visa debit card. The charge was $227. On March 25, I called Greyhound to cancel this ticket; and to see about a refund. The agent told me the ticket was not refundable; although I explained when I purchased the ticket i told the agent I may have to cancel this ticket if this person decides not to come to OK. The agent told me that the ticket was refundable, but would cost $18 to do so. After speaking with my bank; I called Greyhound Bus Co. Corporate office at: 214-849-8000; and spoke with Oscar, Employee ID#5864. He also refused a refund; and also refused to let me speak with a manager; which I asked him three (3) times. Oscar stated that he had the last word, and a manager would do me no good. Perhaps Greyhound is so large now; they don't care who they offend.

Company: Greyhound Bus
Country: USA

  <     >