Travelocity.com
Flight cancelled by weather, still no refund after a month

Never use Travelocity, we recently booked a flight and hotel for a weekend in NYC. To make a long story short, our flight was cancelled by United (weather). We bought trip insurance and after hours on the phone, emails and faxes, we still haven't got a refund nearly a month later. As if that wasn't bad enough, when we booked this trip our friends booked the exact same trip with Expedia, they were refunded the same morning the trip was cancelled. Hard to believe but true. I'm sure we'll get our money back but it's just crazy to have to go through all of this. Expedia next time.

Company: Travelocity.com
Country: USA

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