Expedia.com
Incorrect Website will cost me $200!

Traveling & Tourism

I used expedia.com for the first time to book a flight to travel from Baltimore to Augusta, GA. To keep expenses down, I chose to travel thru Reagan Aiport in DC. I specifically searched for an AM flight return for 7/16, chose a flight listed, and trusted the website to be accurate. The AM ONLY search produced one flight that was actually a PM flight, the one I chose. Customer Service, via phone, states this is my fault and my problem and it is not their responsibility if their website is inaccurate. To correct the ticket, so I can return in time for school, I will have to pay $200 - the cost of the round trip flight! It is ridiculous I pay the fee when it is expedia.com that caused the error in the first place. I would like to talk to a representative that does not leave me on hold for 30 minutes before the supervisor reads from a promt saying its my fault before hanging up.


Company: Expedia.com
Country: USA
  <     >  

RELATED COMPLAINTS

Expedia
Ripoff: Cheap international flight from Expedia - Continental and ANA Denver internet

Expedia & Expedia.com
Expedia is a rip off!

Expedia.com
Worst customer service EVER!

Expedia.com
Expedia - says they can't reschedule a flight - and then passes buck on refunding my money - Expedia Travel

Expedia.com
Don't book through Expedia! They hold your money for service not provided

Expedia.com
Horrible expedia flight experience - air tickets

Expedia
Travel Ripoff

Expedia.com
Expedia sucks review

Expedia.com
Expedia.com Never Notified Me About Flight Cancellation

Expedia
Charged more than what they quoted