Allegiant Airlines
Unreachable Customer Service and No Medical Exceptions for Cancellation

I will tell you that I will NEVER fly Allegiant Airlines and would never recommend them! I made reservations to attend a funeral and then the date changed as well as my doctor scheduled me for a medical procedure. I called Allegiant the day after and 2 days after and was on hold for 30 min each time and didn't get through! I then called the 3rd day and was hold for 1 hour! They have NO medical exceptions and you can't talk to a manager. I even tried to chat on their site twice and it didn't work. They make is virtually impossible to deal with customers! I hate them and am going to make sure they go out of business! They charge for everything, bags, change fees, booking fee to reserve a seat, cancellation fee. I was only able to get a credit (less the cancellation fee of $40, now I have a $500 credit with them) and they are limited on where they fly. Don't fly them! At the end of the day, you will probably be paying the same amount with another airline but you'll get customer service! I wouldn't even recommend working for this company as they are a BIG scam! Please forward this onto everyone you know!

Company: Allegiant Airlines
Country: USA

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