Allegiant Airlines
Unhappy customer - Airlines

Allegiant Airlines lost a loyal 3 year customer this morning. I arrived 45 minutes prior to departure only to be told I would not be able to make my flight due to their requirement to arrive 2 hours prior to departure. I have flown Allegiant many times before and have NEVER arrived 2 hours prior to departure. After accepting my fate I asked the Allegiant representative if we could apply my fare toward a different ticket or fly stand-by. His response was "No, you have forfeited your fare." Even though convenient, I will always choose another airline in the future.

Company: Allegiant Airlines
Country: USA

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