Priceline.com
Hotel payment taken immediately from account, put me in a bind

I booked a hotel room with you guys and of course you needed my credit card #, I have booked several hotel's with my card. Never has any motel taken money from my card until I checked out, unaware of your policy I used your company to book my hotel. Your company immediately took money from my account which put me in a bind. After twenty minutes or so I was able to speak with a person (that I could not understand) after asking three or four times I was able to speak with someone i could understand. She informed me that it could take up to three or four days to put my money back into my account. I ask the lady if I had checks to bounce would your company cover the charges. I felt that she was very rude when she told me that it would be my responsibility. Even though I canceled my reservation your company will probably cost me money.

Thank you very much Priceline.com!!!

Company: Priceline.com
Country: USA

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