Priceline.com
Unhappy customer - Hotel Reservations

I booked a hotel room with you guys and of corse you needed my credit card #, I have booked several hotel's with my card. Never has any motel taken money from my card untill I checked out, unaware of your policy I used your compasny to book my hotel. Your company immediately took money from my account which put me in a bind. After twenty minutes or so i was able to speak with a person (that i could not understand) after asking three or four times i was able to speak with someone i could understand. She informed me that it could take upto three or four days to put my money back into my account. I ask the lady if i had checks to bounce would your company cover the charges. I felt that she was very rude when she told me that it would be my responsibility. Even though I canceled my reservation your company will probably cost me money.

Thank you very much priceline.com!!!

Company: Priceline.com
Country: USA

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