Otel.com
Reservation not received - OX-02017034 - Hotel Booking

Hi Caroline,

I made a reservation this morning (Confirmation Number - OX-02017034), but I tried to get in touch with the hotel to list some preferences and i was told that there is no booking under my name. I tried logging on to my account at otel.com based on the password i was sent by email but could not do so. I also tried calling the customer service number but after 20 mins of waiting there was no answer.

Please help - I am travelling with 2 kids and need to have this resolved asap.

Thanks.

Harshad Gupta.

Company: Otel.com
Country: USA

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