AT&T
Worst customer support

I went in to the shop and requested my I Phone on 11/5. I had been informed it'd consider 2 to 2 1/2 months for this in the future in plus they might contact me when it came. After 3 months, I named and talked to Ron, who advised me that my title was not on the checklist to get one. I described the above mentioned and he questioned me to provide him until Friday 12/2. I subsequently named nowadays and discovered the "Ron" was not there, however the Assistant Supervisor was about the telephone using the Supervisor and he'd contact me back immediately. Which was 4 hours before.

I've gotten the touch they do not need me like a client eventhough I usually simply spend and utilize their item, but I've been actual pleased with the support. I subsequently named AT&T and talked to SueAnn from the St. Louis Callcenter. She was fantastic and recognized my frunstrations and it has held me becoming an AT&T client for another 24 months. It'd be this type of plus for AT&T if people like SueAnn might get to be the supervisors of the shops and eliminate the fools, making it apparent they don't worry about their clients, from there.

Company: AT&T
Country: USA

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