T-Mobile
Rip off restocking fee

Our Rim smashed. Client relationships delivered me a brand new Rim to displace the damaged Rim. I delivered the damaged Rim back otherwise I’d get billed. I delivered the telephone back using the T Mobile-supplied prepaid UPS brand and container. I slipped the container down in the advantages self-service drop-box situated at 3200 Lone Tree Method, Antioch, CA 94509. Later I received telephone calls from T Mobile declaring the damaged telephone hadn't been obtained. I contact T Mobile to look after the issue. The good woman with T Mobile chooses to call-ups and available a three way teleconference. The Tmobile consultant provides the advantages consultant the advantages tracking range off the Tmobile prepaid tag and also the advantages representative claims the container hadn't been acquired however which there is no method advantages might start a study about the absent bundle due to the kind of prepaid tag that Tmobile published and delivered to me to deliver the damaged telephone back.

So today I’m being charged a restocking charge with duty more than $394 centered on a cargo that advantages can't start a study on due to the particular character of the delivery tag that T Mobile published and offered in my experience to deliver the damaged telephone back.

Here is the way t mobile treats it is customers while advantages drops the telephone in its program. Be careful! Beware! Don't work having a firm that blames you.

Company: T-Mobile
Country: USA
State: California

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