Verizon internet and home phone
Debt not owed $106.40

In June I terminated my online sites with Verizon, however I had been charged incorrectly $94.99. I approached Verizon to prorate statement and also the consultant explained that I owed $43.32 that we settled on June 27th. The initial cost for both telephone and web was $70.00/month.

In August I approached Verizon since my house telephone was from support. They stated that a fix individual might check out the issue within 3-5 times. I waited and called again. Three months approved and my telephone was still from support. I named Verizon and terminated my telephone service and required that my statement be prorated for that period of time that I had been without support. After I obtained my ultimate statement it had been for $106.40. Our house telephone support was suppose to become $32.00/month plus tax. I named Verizon and also the consultant stated that she'd possess the statement modified without the web service charge and prorated for that three months of no house telephone support. She explained to hold back for that next payment period for that statement to become modified. The following statement that I obtained from Verizon was for $106.40. I named Verizon again plus they explained that I ought to watch for the following payment period to replicate the modification. The following statement that I obtained was from the collection company AFNI. I approached Verizon again plus they stated that the consideration had been delivered to selections and there is nothing they might do. I approached AFNI and described the above mentioned communications with Verizon. The consultant stated that they'd study the problem and obtain back again to me.in regards to a week later, I obtained a note they had investigated the problem which I did so actually owe $106.40. Today, I'm being affected with calls in the North Shore Collection Agency. They contact all occasions of your day and evening and atleast 3-6 times each week. I tried describing my scenario for them aswell and was fulfilled using the same reaction as AFNI, that I owe the $106.41. To express that I'm ashamed can be an exaggeration. Verizon has endangered my excellent credit by placing me in an assortment company for this type of little debt. I'm annoyed. Is there something that you certainly can do to assist?

Company: Verizon internet and home phone
Country: USA
State: Massachusetts

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