WindStream
Billing
- 05-19-2010
- 11
I received my recent bill from Windstream and questioned why they are charging me $5.55 a month for long distance which includes taxes. The customer representative said they started charging me for this service in September. I asked to speak to a supervisor. The supervisor said it is up to the customer to notice and question these charges when the bill is received. The supervisor offered to issue a credit for 18 months of the $5.55 charge. I told the supervisor I want credited for each and every month they have been charging me. The supervisor said they will call me tomorrow, 5/20. You would be real smart to look at your bill from Windstream and see if you are being charged for services you have not agreed to.
Company: WindStream
Country: USA
State: Nebraska
City: Ashland