Verizon Wireless
Total incompetent fools

I had been visiting the Dominican Republic on company lately. Before leaving I utilized the Verizon Wireless site to ask about running costs. I did so a research inside their site along with a information site got up detailing that I really could call *228 to revise my favorite running record. I'd then spend 69 cents one minute. While my statement arrived, I had been billed $1.99 one minute. For 59 units utilized, it had been a $76.70 overcharge. I got nowhere with customer support. I kept requesting the consultant to gain access to the page I had been referencing, but he kept showing me that elsewhere on the webpage, I really could begin to see the $1.99 one minute cost. I attempted to describe that it's not my work to get rid of wrong info from their site. I requested to talk to a boss but was informed that the boss might inform me the same. I requested he possess a boss contact me anyhow but while you might anticipate it never occurred.incidentally, I had been a faithful 8-year client with 5 telephones along with a datacard spending over $300 per month. I've since shifted my primary company telephone to ATT. I'll transfer another telephones whilst the agreements finish. They cheerfully dropped thousnads in possible bucks for $76. Complete incompetent fools. They are doing have greater protection in my own region however.

Company: Verizon Wireless
Country: USA
Site: verizonwireless.com

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