Verizon
New phone installation never happened after seven calls

1. Called Verizon about a month and a half ago to inquire about a new phone number since I was moving. They said they would call back when it was a month away from my move - THEY NEVER CALLED BACK

2. Set up new phone installation for Monday, July 13 - after 7 phone calls (4 of which hung up on me during transfer) and losing a day of work - THEY NEVER SHOWED UP - because they were calling my old phone number - WHERE I DON'T LIVE ANYMORE.

3. They also turned off my Email that I need for my business - had to become irate for them to give me a 'complimentary' dial-up service.

4. Why does it take 8 days to turn on the DSL?

5. Would they be OK if I were 8 days late with my bill?

6. This is why monopolies are bad!

Company: Verizon
Country: USA
State: Pennsylvania
City: York

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