Verizon
Credit balance shrinking from charges after cancelling Fios
- 05-07-2009
- 1
On the first part of Dec. I canceled my account with Verizon Fios, which included phone, internet and TV. I received a bill dated 12-13-08 that showed they owed me $31.88. When I called about my refund about three months ago. The girl preceded to tell me it would take thirty days for them to make the adjustment. Well it has been over thirty days and today I receive another bill from them stating my balance is now only $13.61 owed me due to them charging me every month for services I don't even have. I guess they will continue to do this until they clear out my credit owed me!!! These people are liars & thieves when you call them, they must pay them well to lie and keep your money! Never have I ever gotten a honest person when I've called them, this is one reason why I canceled with them. Unfortunately I now have them for my wireless phone company due to merging with Alltel. Guess that will have to change too!!
Company: Verizon
Country: USA
Site: verizonwireless.com